Job Description

Production Supervisor

Calling all innovators – find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Production Supervisor do?

As a Production Supervisor at Fiserv, you will manage a team within our Shoreview facility. Manage the production workflow to ensure deadlines are met. This includes making necessary adjustments to staffing and equipment utilization to meet deadlines. Coach and mentor, your production team to increase productivity, knowledge and achieve the highest quality for our customers. Monitor KPI metrics and report on them daily.

What You Will Do:

• Maintain accountability for product quality, defect reduction, and compliance with service level agreements
• Develop, refine, and implement policies and procedures to optimize both personnel and equipment resources
• Monitor and report on key performance indicators (KPIs) to track productivity, quality, and performance
• Supervise daily production activities, including prioritizing and assigning work to meet deadlines and production targets
• Drive team performance to meet or exceed company goals by providing ongoing development through timely coaching, positive reinforcement, and honest feedback
• Provide continuous coaching and mentoring for your team with a focus on operational results

What You Need to Have:

• High school diploma or equivalent combination of education, related experience and/or military experience
• Two years' experience in operations/production environment

What Would Be Great to Have:

• A team player mentality, capable of both collaboration and independent work.
• Basic math skills
• Two or more years of Supervisor experience
• Production/Warehouse Experience in High-Speed Operation or similar

Important Information About This Role:

• You will work an assigned 3rd shift Mon-Fri 12a-8:30a
• Flexibility in schedule to work required overtime that includes weekends and holidays
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2 or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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