The Education Consultant is responsible for providing customer service and information to employers, funding agencies, and prospective students that are interested in pursuing commercial motor vehicle entry-level driver training. This position is responsible for conducting outbound telephone calls to individuals and local entities that have inquired about campus programs of study, meeting with prospects, answering questions, hosting campus tours, conducting interviews, facilitating enrollments, and attending a wide-range of community and employer engagement events. The Education Consultant will routinely communicate with students, employers, and agencies throughout their educational experience.
Interfaces with Prospective Students
Interviews prospective student graduates to provide career information, address issues, and provide solutions.
Conducts tours of the facility for prospective student graduates.
Introduces students to the facility and programs and follows up to ensure questions and concerns are addressed.
Supports the Enrollment Process
Manages prospective student graduates through the enrollment process from the initial inquiry stage through the drop/add period.
Responds to inquiries and provides information to prospective student graduates. Monitors and reports the status of military and agency program applications. Completes and submits appropriate forms and agreements for prospective student graduates.
Follows up with new enrollees to respond to any questions and provide information as needed.
Participates in Agency, Employer and Military Events
Attends military and agency activities (e.g., meetings, events, etc.) to increase awareness of the campus and programs.
Establishes and maintains relationships within the military agencies and community. Creates reports to outline key activities (e.g., meetings, events, enrollments, etc.).
Identifies areas of growth opportunity for military, employer and agency program development.
Associate's degree in business, marketing, or a related field preferred.
Demonstrated ability to establish and achieve clear goals and accountabilities. Demonstrated ability to communicate with others via phone, email and in person. Excellent presentation skills in delivering ideas effectively to individuals and groups in formal and informal settings.
Superior written and verbal communication skills.
Ability to lead and work in an observation/coaching style environment.
Good working skill set with MS Office, including MS Word, Excel, PowerPoint, and Google Suite. Verifiable ability to work in a fast-paced environment; willingness to have a flexible work travel schedule.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate.
Note
This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.
I have read and understand the above job description. I further understand that this is not an all-inclusive list and does not constitute a contract. My employment remains at will as with all employees of Ancora Education.
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